International deliveries
UNNA ship internationally from our warehouse in Sweden. We are currently able to ship to the below countries. Missing your country? Let us know!
Austria
Belgium
Bulgaria
Canada
Croatia
Cyprus
Czechia
Denmark
Germany
Estonia
Finland
France
Greece
Hungary
Ireland
Iceland
Italy
Japan
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
South Korea
Sweden
Switzerland
Thailand
United Kingdom
United States
Vietnam
Åland Islands
Shipping
We aim to process and ship all orders within 2 business days from when you placed your order.
Free standard shipping is available for all regions according to below
Orders outside the Nordic countries are shipped with FedEx.
All costs, including customs duties, taxes, and shipping fees, are included in the delivery. With DDP (Delivered Duty Paid), you won’t have to worry about any additional charges upon receiving your order.
Sweden
Free standard shipping above 900 SEK
Standard Shipping DHL Service Point:
49 SEK for orders between 500 SEK and 900 SEK
69 SEK for orders under 500 SEK
Denmark
Free standard shipping above 800 DKK
Standard: Bring 39 DKK
Finland
Free standard shipping above 100 EUR
Standard: 6 EUR
Norway
Free standard shipping above 1300 NOK
Standard: 89 NOK
United Kingdom
Free standard shipping above GBP 100
Standard: £7
Switzerland
Free standard shipping above CHF 175
Standard: CHF 9
Rest of Europe
Free standard shipping above 100 EUR
Standard: 7 EUR
United States
Free standard shipping above 175 USD
Standard: 19 USD
South Korea
Free standard shipping above ₩222.500
Standard: ₩26.000
Japan
Free Standard shipping above ¥24.400
Standard: ¥2800
Delivery times
Estimated delivery times may vary due to your chosen delivery method, and during peak periods, public holidays and due to other unforeseen circumstances. UNNA are unable to compensate or reimburse any inconvenience related to any of the above.
Estimated delivery times as follows:
Sweden
Standard 1-2 business days
Denmark
Standard 2-5 business days
Finland
Standard 2-5 business days
Norway
Standard 2-5 business days
United Kingdom
Standard 2-5 business days
Rest of Europe
Standard 2-5 business days
Rest of the World
Standard 4-8 business days
Tracking your order
Once the warehouse has picked your order you will receive a shipping confirmation email containing the tracking number from your shipping carrier.
Please always allow some time for the shipping carrier to update the tracking info.
Returning your order
UNNA.com offers a 30 day return policy. Please note that the return freight cost will be deducted from your refund. Read more in our Return Policy, here.
Follow the below steps to return your order. For exchanges, please return your order according to the below steps and place a new order:
1. Click the link in your order confirmation email to reach the return form, or click here.
2. Fill in your order information.
3. Choose which product(s) you wish to return
4. Specify the return reason.
5. Once the return form is filled in, you'll receive a confirmation email with instructions on how to proceed with returning your order to the UNNA warehouse.
6. Place the product(s) you wish to return in the original packaging and ensure it's securely sealed. Place the return shipping label you received with your order over the prior delivery information on the package and hand in to your nearest postal service point.
7. Once the return has arrived at the UNNA warehouse location and has been processed, you'll receive an email confirmation of your refund. We usually process returns once a week, so please allow some time for your return to be processed and refunded. If you've paid with credit or debit card, please allow 5-10 business days for funds to be transferred back. If you've used Klarna, you need to report the return in the Klarna app or website yourself.
8. For any questions on the returns process or policy, or if you have any issues processing your return, please contact us.